Celebrating 10 years of TTC!

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Refund policy

RETURN POLICY((No refunds will be given))

Summary: if you aren’t 100% happy with any item of clothing or shoes, simply return it for store credit.

Time Frame: items must be received back to our store no later than 10 days from the date you placed your order. Be sure to plan 2-5 days for transit time. Please contact us as soon as you receive your order if you plan on returning it. Return shipping with be at the cost of the customer.

The Catch: items must be unworn, unwashed, and in their original condition; this includes make-up stains from trying clothes on. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.

The Exceptions: Items in the "Sale" section, anything discounted 30% or more, jewelry, scarves, belts, socks, hair accessories, swimwear and undergarments are final and cannot be returned. Shoes returned using the shoe box as a shipping container are not permitted.

Defective Items: If you believe you received a defective item you must notify us by email through your account within three days of the delivery confirmation date, otherwise it is considered wear and tear. No exceptions.

Tracking numbers are recommended when shipping back your returns; we are not responsible for any packages lost or damaged in transit.

EXCHANGES

We can’t guarantee an item will be in stock by the time we receive your return. As a result, we recommend you purchase whatever else you like right away.